Download your digital season ticket directly to your smartphone wallet. No more waiting, no more forgetting: HCL is always at your fingertips. Want to lend it for a game? Just a few clicks. Send your season ticket via link or PDF and share the Bianconeri experience with whomever you like. Can’t make it to a game? Resell your seat in seconds through the official resale platform (secondary market). Say goodbye to physical cards and choose a sustainable solution. Less waste, more love for the environment. You probably have a few questions. Here are some of the most common ones, but feel free to contact us for anything else.
Always with you, instantly
Easy to share
Quick and easy resale
Zero plastic, more future
FAQ – Frequently Asked Questions
Great, we look forward to seeing you at the rink again soon! You don’t need to do anything: your digital season ticket will be sent via email in mid-August. From there, you can download it and save it to your Wallet. We recommend checking your personal details by logging into your account here. You’ll be asked to enter your authorization code, which you’ll find on the invoice or in the email you received with your season ticket.
No problem. Just write to us at [email protected] and let us know the email address you would like to use to access your account.
People with AVS/AI status and children up to 16 years of age receive a printed card by default. Upon request, and only if the user has a personal email address, a digital version can be provided by writing to [email protected]. All other subscribers will receive the digital version by default.
Log in to your account here and view your season tickets. Select the one you want to forward (full season or individual game), enter the recipient's email and click "Send". The ticket will be valid only for the person who receives it.
If you have a personal email address that you can access from your smartphone, please write to [email protected] and we’ll help guide you through the steps to get your digital season ticket.
If you renewed by invoice, please contact us at [email protected] and we’ll send you a new password. If you purchased online, click “Forgot password” on the login page to create a new one.
If you’ve renewed your subscription, log in for the first time here using the authorization code found on your invoice or email. You’ll be able to verify and confirm your details and activate your digital account.
If you’re not among those who automatically receive a printed season ticket, you may still request one for the 2025/26 season by writing to [email protected]. From the 2026/27 season, a fee of CHF 20.– will apply. Stay informed about this and more on www.hclugano.ch.
It’s the official platform where you can resell your seat if you can’t attend a game. If another fan buys it, you’ll receive a share of the proceeds. A smart way not to waste the value of your season ticket!
Buy match jerseys and Hockey Club Lugano products in the official store. Technical equipment, clothing, home items, gadgets, covers, and much more.
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